Refunds and Returns

We accept returns on all purchases within 30 days of delivery date with no restocking fee and free return shipping.

Please email us at hello@mieljewelryshop.com to request a return shipping label.

Returns must be undamaged in original condition and in the original packaging.

Once the return is received a full refund is issued within 1-3 business days via the original payment method. It may take up to 14 days to show up in your account depending on your original form of payment. 
All purchases come with some level of insurance. Miel Jewelry will work with the shipping carrier to obtain compensation for lost items up to and not exceeding the insured amount at the time of purchase. 
Thank you for supporting Miel Jewelry. We aim to provide an excellent customer experience. We value your business and rely on your honest feedback to improve our products and services.
If for any reason you are not 100% satisfied with your purchase, please contact us with any issues or concerns before leaving a negative review. We will do everything we can to resolve the issue. 

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