We accept returns on all eligible purchases from the USA and Canada within 30 days of delivery date with no restocking fee.
Free return shipping on all U.S.A. orders.
Canadian shipping rates apply to returns on Canadian orders and are buyer’s responsibility.
We do not accept returns on clearance items marked as final sales.
Full refunds are issued to the buyer after the items have been returned and received by Miel Jewelry and deemed acceptable condition. Returns must be undamaged, in original condition, and in the original packaging.
Please email us at hello@mieljewelryshop.com to request a return shipping label or start a return in your customer account portal.
Miel Jewelry, P.O. Box 5034, Lancaster PA, 17606
United States
Once the return package is received a full refund is issued within 1-3 business days to the original payment method. It may take up to 21 days to show up in your account, depending on your original form of payment.
All purchases come with some level of insurance. Miel Jewelry will work with the shipping carrier to obtain compensation for lost items up to and not exceeding the insured amount at the time of purchase.
Thank you for supporting Miel Jewelry. We aim to provide an excellent customer experience. We value your business and rely on your honest feedback to improve our products and services.
If for any reason you are not 100% satisfied with your purchase, please contact us with any issues or concerns before leaving a negative review. We will do everything we can to resolve the issue.
